AM
Ayanda M

1 reviews | Active since Feb 2024

13 Feb 2024, 17:07

IF YOU ARE THINKING OF DOING WITH THEM, I WOULD ADVISE YOU NOT TO.

The worse company I’ve ever done business with. Today I spoke to a certain Nombulelo from the billing department (this is after my emails were not being answered). She has to be one of the most useless human beings I have ever engaged with. Even an AI automated robot is better than her. She did not have answers to basic questions, she couldn’t furnish me with a statement for my account. Infact it’s been almost 24 months and I have NEVER been furnished with a monthly statement (other REPUTABLE service providers do this). They debit when ever they prefer ****erally) leaving you with a bad credit record for missed payments. Disgusting to say the least.

I requested my statement of account to enable me to pay for the remaining 3 months so that I can do away with them…they still COULD NOT DO THAT

0
Replies (1)
OnAir TV
OnAir TV's reply13 Feb 2024, 17:27
Official
Hi Ayanda 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team