1 reviews | Active since Feb 2024
IF YOU ARE THINKING OF DOING WITH THEM, I WOULD ADVISE YOU NOT TO.
The worse company I’ve ever done business with. Today I spoke to a certain Nombulelo from the billing department (this is after my emails were not being answered). She has to be one of the most useless human beings I have ever engaged with. Even an AI automated robot is better than her. She did not have answers to basic questions, she couldn’t furnish me with a statement for my account. Infact it’s been almost 24 months and I have NEVER been furnished with a monthly statement (other REPUTABLE service providers do this). They debit when ever they prefer ****erally) leaving you with a bad credit record for missed payments. Disgusting to say the least.
I requested my statement of account to enable me to pay for the remaining 3 months so that I can do away with them…they still COULD NOT DO THAT
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
