CB
Charles B

1 reviews | Active since Jul 2025

30 Mar 2026, 09:07

I WANT MY MONEY TODAY

My money that was deducted from my bank account on the 15 January 2026 and 13 February 2026 was never paid back to me I sent last month four times my banking details to the billing department and after each of the four times they said that it will reflect in my bank account within 7-14 business days we are in March now and I did not receive my money and both the amounts was R199 they deducted again this month on the 13 March 2026 this is my money why must I beg for it and who gave you guys the right to deduct money from my bank account you are *****ing from me.

0
Replies (3)
OnAir TV
OnAir TV's reply31 Mar 2026, 13:44
Official
Hi Charles 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

CB
Charles B's update31 Mar 2026, 13:52
Reviewer Update
This is your response always and nothing is getting resolved i still today did not received any money or a response from your billing department
OnAir TV
OnAir TV's reply01 Apr 2026, 08:34
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.