CB
Charles B
1 reviews | Active since Jul 2025
20 Aug 2025, 01:43
I WANT MY MONEY IMMEDIATELY BACK AND REMOVE THE MANDATE FROM MY BANK ACCOUNT
I am fed up with On-airTV I need to beg for my money now they are not answering my emails or calls since the 15th of August they keep deducting from my bank account and I do not have a subscription or premium with them but on Friday the 15th August 2025 they deducted again R199 from my bank account and the thing is I cannot reverse it because this people put a mandate for deduction on my bank account they are really ********s.
Helpful (0)
Replies (4)0
Replies (4)
OnAir TV's replyOfficial
20 Aug 2025, 12:35Good Day CHARLES
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply20 Aug 2025, 12:35
Official
Good Day CHARLES
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's replyOfficial
20 Aug 2025, 13:51Good Day Charles
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply20 Aug 2025, 13:51
Official
Good Day Charles
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
CB
Charles B's updateReviewer Update
29 Aug 2025, 17:52Good afternoon On-airTV
I just want to know when will I receive my money and when will the debt order that was placed on my bank account be removed I really don't understand why I must wait for money you guys took it out my account
I just want to know when will I receive my money and when will the debt order that was placed on my bank account be removed I really don't understand why I must wait for money you guys took it out my account
CB
Charles B's update29 Aug 2025, 17:52
Reviewer Update
Good afternoon On-airTV
I just want to know when will I receive my money and when will the debt order that was placed on my bank account be removed I really don't understand why I must wait for money you guys took it out my account
I just want to know when will I receive my money and when will the debt order that was placed on my bank account be removed I really don't understand why I must wait for money you guys took it out my account
OnAir TV's replyOfficial
09 Sept 2025, 14:19Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
OnAir TV's reply09 Sept 2025, 14:19
Official
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.