CB
Charles B

1 reviews | Active since Jul 2025

03 Mar 2026, 20:17

I WANT MY MONEY IMMEDIATELY

I am waiting for my money that was deducted from my bank account on the 15th January 2026 and 14th February 2026 I sent numerous emails and sent my banking details twice already but still I did not receive my money

0
Replies (7)
OnAir TV
OnAir TV's reply04 Mar 2026, 08:37
Official
Hi Charles 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

CB
Charles B's update08 Mar 2026, 20:40
Reviewer Update
You guys requested my banking details again I want my money and I requested a few times we'll for the mandate to be removed from my account but still nothing is happening this is unexpectable
OnAir TV
OnAir TV's reply10 Mar 2026, 08:12
Official
Hi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

CB
Charles B's update10 Mar 2026, 13:24
Reviewer Update
I am not going to wait for another 7 till 14 business days foe my money I requested for money accordingly to your record on the 19 February 2026 so the payment date is tomorrow 11th March 2026 I don't want any excuses it must reflect in my account.
OnAir TV
OnAir TV's reply10 Mar 2026, 16:56
Official
Hi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

CB
Charles B's update11 Mar 2026, 18:18
Reviewer Update
OnAirTV I had enough of your ******** ****ing behavior and pathetic customer service you guys stole my ****ing money and now I need to beg for it today was day to pay back my money and there is no trace of it you ********s must pay it back today no ****ing excuses
OnAir TV
OnAir TV's reply26 May 2026, 16:24
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.