I brought their prod...

I brought their product and paid it and it was delivered...they called me and informed me everything that I a able to watch the channels I paid for instead they kept on deducting the money out off my account and the money that was deducted was not the amount we agreed on....I tried to find thier contact details but they are not working i mean they are not reachable but they keep on deducted R400 instead off 199