HS
Heidi S

1 reviews | Active since Nov 2011

30 Nov 2016, 15:57

Horrific Service & NO RESOLUTION

<p>Dispute logged in Oct regarding package offerred to me by Onair Customer Care Agent. Requested vioce recording which I received WEEKS LATER. I have still not received resolution of my dispute - client nr. ********** 5.<br />This is kind of service is pathetic!!!</p>

0
Replies (3)
OnAir TV
OnAir TV's reply30 Nov 2016, 16:02
Official

We do apologize for the inconvenience caused to you,

Please be advised that you will be shortly.

Kind Regards

The OnAir TV Team

HS
Heidi S's update30 Nov 2016, 16:54
Reviewer Update

Please be advised that you will be shortly.

Huh?

OnAir TV
OnAir TV's reply07 Dec 2016, 15:39
Official
Good Day Heidi Please be advised as discussed telephonically, your account has now been settled. Trust all is in order. Kind Regards The OnAir TV Team