1 reviews | Active since Dec 2016

06 Dec 2016, 06:08

Horrible service onair tv

<p>Received my decoders a week ago, a month after order was placed. Now struggling with installers. The first identified installer indicated that they are not doing my contract option. A 2nd installer who is almost 70km away from were I am staying do not respond on my messages and phone is just ringing. The onair call centre dismally fail to give proper support and service is poor. I had the same experience as the other complainants. The service stinks and prospective clients should rather think twice before taking the ONAIR TV option</p>

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Replies (2)
OnAir TV
OnAir TV's reply06 Dec 2016, 08:43
Official

Thank you for your enquiry.

Please be advised that you will be contacted shortly.

Kind Regards

The OnAir TV Team

OnAir TV
OnAir TV's reply03 Jan 2017, 15:08
Official

Good Day

Please be advised that collection were arranged due to the delay regarding installation and the area that you are at.

We trust all is in order.

Kind Regards

The OnAir TV Team