LN
Linda N

1 reviews | Active since Mar 2016

08 May 2024, 22:43

Horrible!! Never and never again!

Was great at first, until i finished my contract. They don't like to see you debt free so they *****ulently [I think] got me paying R89 monthly for some "Rescue Box" that i didn't order. now i'm stuck cause they sending me from post to pillar. Cancellation dept says there is nothing to cancel since no order exists on their system meaning their system must have AI'd my bank account and bill monthly without an existing order! I hope they respond to this cause i'm not done yet. This is the beginning! People will know about how they do customers dirty!

0
Replies (1)
OnAir TV
OnAir TV's reply09 May 2024, 08:38
Official
Hi Linda 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team