Hopeless administration and very suspect business

I bought an upgrade a few years back - before it was delivered, two days later another agent phoned me about a newer model that had just been released. I tried to cancel the first order but was told that it could not be cancelled once it had been despatched which it had. I was furious about being caught in a two year contract for old stock PLUS in May 2021 they deducted a double amount - so I obtained a settlement amount from OnAir and paid the account off in mid 2021.

In 2022 I cancelled my DSTV subscription and sold my decoder.

On July 1 2023, a payment went off to OnAir of R79 - I reversed the debit order (which cost me R75) and when I enquired with them a Sameera Hoosen contacted me via email and said it was for my "value-added services". I explained that I had sold my decoder and no longer even had DSTV. Their response was that they had escalated to the relevant department. No further attempt was made to contact me and I assumed that the matter was sorted.

Now today on 1 October 2023 another R79 has gone off my account....