Hello Peter please help me, I have a problem with the onairtv they give me dstv streama last September the from October 15 they double charge me I call the to ask why they do this they said I didn't pay at October but when I check they debit me I send the

Hello Peter please help me, I have a problem with the onairtv they give me dstv streama last September the from October 15 they double charge me I call the to ask why they do this they said I didn't pay at October but when I check they debit me I send them a bank statement they didn't respond. After that they sent me the the another dstv streama which I have 2 now and I don't know why they send me another one I call them to take the other one back because I don't need since then I'll find them but they are busy double check me so I can't pay things I don't use or needed please help me