HELLO PETER BREAKS THE CATCH 22

Thanks to Hellopeter.com, OnAir came to the party and accepted responsibility to get Mulichoice to take action and find an installer in our area to install our new Explora decoder. Until telling our story on Hellopeter, they were happy just to make it our problem, but then once reported, their attitude changed and they were VERY prompt and helpful. Why did it have to take our escalating this? Anyway, thank you OnAir, you've come to the party. And thank you Hellopeter.