KN
Kreason N

1 reviews | Active since Oct 2015

21 Nov 2024, 09:19

Harassment in cold calls

I got a cold call from onair, I had to prompt them multiple times to identify themselves while they kept insisting on me confirming my name.

Once I did they started the sales pitch. I interrupted and said I was not interested. To while I was rudely told that I had not given them a chance to explain the offering. I said I know I don't want dstv, to which I was again rudely told that I'm not giving them a chance, with a raised voice.

It's madness that I tried to politely decline a cold call sales pitch and was met with aggression from the staff.

This is harassment and I want to know how onair got my details and if it was legal. Because I did not consent to this.

0
Replies (1)
OnAir TV
OnAir TV's reply22 Nov 2024, 09:18
Official
Good Day Kreason 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team