KG
Kerry G
1 reviews | Active since Jul 2018
24 Aug 2022, 13:56
Furious Customer!!!
Furious Customer!!!!
I received a call from Comit Technologies on behalf of On Air. So convincingly sold me the explorer 2 package for a "fixed amount of R119 per month" and I quote she agent repeated fixed amount about 5 times in the recording. What to failed to tell me is that I needed to PAY R90 additional every month for recording. This is why innocent customers like us are being ****med into taking things on the phone and being locked down to a 24 month contract. I refuse to be a victim of this. When calling the customer care line you are just placed on hold for hours it's the 3rd day and still no one has called me back nor answer my calls. So furious and upset.
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Replies (1)0
Replies (1)OnAir TV's replyOfficial
24 Aug 2022, 16:33Hi Kerry,
We apologize for the experience that you had with us.
We will request for you to receive a call from one of our friendly Customer Care consultants.
Kind Regards,
OnAir TV
We apologize for the experience that you had with us.
We will request for you to receive a call from one of our friendly Customer Care consultants.
Kind Regards,
OnAir TV
Best regards,
OnAir TV's reply24 Aug 2022, 16:33
Official
Hi Kerry,
We apologize for the experience that you had with us.
We will request for you to receive a call from one of our friendly Customer Care consultants.
Kind Regards,
OnAir TV
We apologize for the experience that you had with us.
We will request for you to receive a call from one of our friendly Customer Care consultants.
Kind Regards,
OnAir TV
Best regards,
