TM
Thabiso M

1 reviews | Active since Oct 2021

11 Mar 2025, 14:23

Frustrating Experience with OnAir TV’s Subscription Cancellation

OnAir TV’s customer service is appalling. Despite multiple attempts to cancel my subscription, I’ve been met with endless delays, and transfers between departments. Every agent claims they “can’t process cancellations” or insists I “contact another team” a blatant runaround. This is unacceptable and borders on predatory behavior.

I demand immediate action:

Cancel my subscription effective immediately.

Confirm cancellation in writing.

0
Replies (1)
OnAir TV
OnAir TV's reply11 Mar 2025, 15:15
Official
Good Day Thabiso 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team