FRUSTRATED CUSTOMER DUE TO BAD SERVICE UNAUTHORISED DEBIT ORDER & POORLY TRAINED STAFF

OnAir service is completely pathetic. My contract ended in Aug but they continued to deduct money from my account in Sep and Oct. i contacted them but they keep telling me that i did not pay certain months. I provided them with the bank statements but yet they have not refunded my money. There was also more than one debit order for the month for about thrice during this 24 month contract. Im not sure if they poorly trained but the cannot do a simple recon or comprehend a bank statement. Would certainly NOT recommend them to anyone.