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Cynthia S
1 reviews | Active since Dec 2021
09 Mar 2023, 08:56
Frustrated
This is really bad service. I have send numerous emails and whatsapp to On air regarding my account. They just not respond back. Even when you phone you dont get thought. How can a person sort out a n account if they dont ever get back to you. But they can send you messages regarding your account.
Helpful (0)
Replies (4)0
Replies (4)
OnAir TV's replyOfficial
09 Mar 2023, 09:43Good Day Cynthia,
Thank you for reaching out to us, we apologize for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team to investigate and contact you soonest.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we apologize for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team to investigate and contact you soonest.
Kind Regards,
OnAir TV Team
OnAir TV's reply09 Mar 2023, 09:43
Official
Good Day Cynthia,
Thank you for reaching out to us, we apologize for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team to investigate and contact you soonest.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we apologize for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team to investigate and contact you soonest.
Kind Regards,
OnAir TV Team
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Cynthia S's updateReviewer Update
15 Mar 2023, 10:55It's the 15 March 2023, I have not received and phone call or email regarding this matter. The service is really terrible to say the least.
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Cynthia S's update15 Mar 2023, 10:55
Reviewer Update
It's the 15 March 2023, I have not received and phone call or email regarding this matter. The service is really terrible to say the least.
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Cynthia S's updateReviewer Update
31 May 2023, 09:14Hi, its already the 31 May 2023, till today I have no response or anything from anybody at Onair. This is terrible service.
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Cynthia S's update31 May 2023, 09:14
Reviewer Update
Hi, its already the 31 May 2023, till today I have no response or anything from anybody at Onair. This is terrible service.
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Cynthia S's updateReviewer Update
30 Jun 2023, 07:58This is really terrible service. Its the 30 June 2023. I still have not received any feedback. Nobody has contacted me or my husband regarding this matter. According to me this account is now closed.
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Cynthia S's update30 Jun 2023, 07:58
Reviewer Update
This is really terrible service. Its the 30 June 2023. I still have not received any feedback. Nobody has contacted me or my husband regarding this matter. According to me this account is now closed.