Formai complain against Onairtv

Good evening, ,

I am writing to formally lodge a complaint against the following company:

Company Name: Onairtv

I entered into a contract with Onairtv, which concluded in October 2024. Despite the contract having ended, the company has continued to debit my account. I have made numerous attempts to communicate this to them, clearly stating that the contract has expired, yet the debits persist. To date, Onairtv has not taken any steps to resolve the issue or to reverse the unauthorized debits, which I believe are being collected ********ly.

My contract number was/is: ***2-1

It is deeply concerning that consumers are being subjected to such practices, and I believe it is important to hold the company accountable. Thank you for your attention to this matter. I look forward to your response.

NB: Just yesterday (21 July 2025) another debit order of R105.00 went off my account from this company.

Kind regards,

Collen Nhlapo Cell: ***