DN
Doris N
1 reviews | Active since Jun 2021
11 Jan 2023, 15:19
FORCEFUL CONTRACT SALES
Why is it your Sales Rep , do force Sales? I got a call from some lady from OnAir today forcefully wanting me to upgrade my decoda.. I rejected the offer but she was rude and said she's going to put me up for a cash payment and I never agreed to that. Is this how u operate? For force clients to upgrade?
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
11 Jan 2023, 15:24Hi Doris,
We sincerely apologize for the inconvenience caused to you with regards to this matter. We certainly do not force our customers to upgrade and we do take your review seriously.
We will escalate your details to our Customer Care Team to investigate and contact you to resolve.
Thanking you for your time and patience.
Kind Regards,
OnAir TV Team
We sincerely apologize for the inconvenience caused to you with regards to this matter. We certainly do not force our customers to upgrade and we do take your review seriously.
We will escalate your details to our Customer Care Team to investigate and contact you to resolve.
Thanking you for your time and patience.
Kind Regards,
OnAir TV Team
OnAir TV's reply11 Jan 2023, 15:24
Official
Hi Doris,
We sincerely apologize for the inconvenience caused to you with regards to this matter. We certainly do not force our customers to upgrade and we do take your review seriously.
We will escalate your details to our Customer Care Team to investigate and contact you to resolve.
Thanking you for your time and patience.
Kind Regards,
OnAir TV Team
We sincerely apologize for the inconvenience caused to you with regards to this matter. We certainly do not force our customers to upgrade and we do take your review seriously.
We will escalate your details to our Customer Care Team to investigate and contact you to resolve.
Thanking you for your time and patience.
Kind Regards,
OnAir TV Team
DN
Doris N's updateReviewer Update
11 Jan 2023, 19:21Thank you Michelle from OnAir tv.. u really assiste me. I hope this won't happen again
DN
Doris N's update11 Jan 2023, 19:21
Reviewer Update
Thank you Michelle from OnAir tv.. u really assiste me. I hope this won't happen again
OnAir TV's replyOfficial
12 Jan 2023, 08:38Hi Doris, thanks you kindly for the feedback, please do remove this review if you have been assisted effectively and replace with a review for our Customer Services Team.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team
OnAir TV's reply12 Jan 2023, 08:38
Official
Hi Doris, thanks you kindly for the feedback, please do remove this review if you have been assisted effectively and replace with a review for our Customer Services Team.
Kind Regards,
OnAir TV Team
Kind Regards,
OnAir TV Team