1 reviews | Active since Sept 2025
False marketing and advertising
I got a call from Thandeka on behalf of On Air products selling thier products explain everything benefits when I recieved the product I will just call Dstv company and alert them that I am using DStv streamer and I will be saving if I take this offer of R189.00 for 24months I will be no longer paying DStv subscription if I take this offer. I accepted the offer and I received it the next day morning 3 days later I called DStv company letting them aware that I will be using DStv streamer from now and they were shocked when I explained them that I got this deal from On Air TV so I will not pay for my subscription they just told me On Air TV streamer has nothing to do with them if I don't pay I will not have access to my subscription channel. I send the email to On Air TV cancelling the contract they are telling me about fee of R200.00 if it's still closed and R400.00 if it's open I feel it's unfair they are ****ming people practicing their policy instead holding accountable of thier employees for false marketing strategy to sign up more customers.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
