False information to get you sign up for a contract

False information to get you sign up for a contract I received a call on 12 December 2023 from On-Air (the person was Tishen) that they have a package deal regarding DStv offering Explora for R239 which includes my DStv Premium levy per month, on contract for 2 years. My daughter, Lené Roome, was with me and both of us listened to the deal on speaker phone of On Air offering me and was my witness. I received the Explora on 19 December 2023 which was faulty and could not update the DStv Explora upgrading run. I have contacted On Air and only received a replacement Explora on 5 January 2024. On Saturday, 6 January 2024. when a DStv installer connected my Explora to my DStv account, I was told by DStv that On Air is an outside company and it was not correct regarding the package deal that On Air was offering me and that I still had to pay the full amount of DStv Premium monthly fee. I asked the sales consultant multiple times what my monthly cost is going to be and he said R239 (which would include the DStv premium subscription levy per month) and then only after the two years will I be paying my usual DSTV premium subscription. I want to cancel this contract because of false information of this Explora deal of 2 two years of R239 which includes the DStv Premium levy per month and the Explora can be collected. Order reference number: OA-***7-1