MN
Mbali N
1 reviews | Active since Mar 2020
12 Dec 2025, 11:53
Failure to update status of account on credit bureau
I am writing to bring to your attention that my account with OnAir has been settled, however, the status has not been updated with the credit bureau. Despite my efforts to obtain a paid-up letter from OnAir and multiple attempts to contact them, I have not received a response. Could you please assist me with this matter?
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OnAir TV's replyOfficial
12 Dec 2025, 13:33Hi Mbali
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply12 Dec 2025, 13:33
Official
Hi Mbali
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team