Explora paid up but they still debiting my account

<p>Good day. I paid up my Dstv Explora but on air keeps on debiting my account. And I also returned their WiFi but they debiting R29 from my account of which the Wi-Fi is not with me. This is poor and pathetic service as I did previously called to confirm on the status of this account and they told me its paid up. My ID number is ********** 340087. KLK LOSABE ********** 705</p>