Explora

Since I was given an installer's contact and email I did request a booking for the installation of the Explora. The installer did not revert back to me for three weeks. I called the installer and was told that they are situated in Durban and they won't be able to assist me. Alternatively, I was given a number to call the number was on voice mail. When I call On Air TV I was told that Mitchelle is on leave then Mitchell reverted back to me indicating that the matter has been escalated. This is so frustrating to pay for a product that is not in operation. Still waiting patiently.