GT
Gerald T
1 reviews | Active since Aug 2021
03 Jun 2022, 08:15
Dstv, Multichoice and Onair must sort their mess out!
Multichoice called me for upgrading my decoder 2moths back, the next thing I know I have another debit order for Onair on my account. This was not an agreement and I have tried to query through dstv outlets, but all contacts given are not available and mailbox is full on both WhatsApp and email.
"I AM SICK AND TIRED OF THIS BECAUSE IT'S NOW AFFECTING MY CREDIT PROFILE SINCE I REVERSED 2DEBITS. I WANT THEM TO REMOVE ME FROM THEIR SYSTEM BECAUSE I DON'T EVEN WHAT SERVICE THEY ARE PROVIDING. DSTV AND MULTICHOICE SHOULD NOT BE PARTNERS WITH SUCH ********. THEY MUST ASSIST US WITH RESOLVING THIS ISSUE ITS ABSOLUTELY APPORLING AND UNACCEPTABLE " Gerald Thulare is my name sort this mess out NOW!
Helpful (0)
Replies (1)0
Replies (1)OnAir TV's replyOfficial
03 Jun 2022, 10:52Hi Gerald,
We profusely apologize for the experience that you have had with us thus far.
Please allow for us to investigate your query, once completed you will be contacted. Answers to the questions you have will be provided.
Kind Regards,
OnAir TV
We profusely apologize for the experience that you have had with us thus far.
Please allow for us to investigate your query, once completed you will be contacted. Answers to the questions you have will be provided.
Kind Regards,
OnAir TV
OnAir TV's reply03 Jun 2022, 10:52
Official
Hi Gerald,
We profusely apologize for the experience that you have had with us thus far.
Please allow for us to investigate your query, once completed you will be contacted. Answers to the questions you have will be provided.
Kind Regards,
OnAir TV
We profusely apologize for the experience that you have had with us thus far.
Please allow for us to investigate your query, once completed you will be contacted. Answers to the questions you have will be provided.
Kind Regards,
OnAir TV
