MN
Millicent N
1 reviews | Active since Jan 2015
12 Jan 2024, 17:36
Dont sign up with ONAIR they will mess up your credit score!!
I signed up with OnAir in october ***-2 and OA***0-1 , they don't update payment details with clear score and credit berau, it shows i missed payments. I called their call centre and the manager said i should call XDS, they couldn't help. They gave me a ref DIS257254 to take it up with the service provider
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
13 Jan 2024, 09:05Hi Millicent
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply13 Jan 2024, 09:05
Official
Hi Millicent
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
MN
Millicent N's updateReviewer Update
15 Jan 2024, 17:28Hi , i recieved a call on friday from one of your customer service agent Name kashnee ref ***
She advised that the Billing department will contact me. Why must they call me again because i sooke to one of them and they confirmed that my account is up to date!!!
Why are you not updating my payments with XDS??? Why am i listed for none payments on clear score! This is affecting my credit score!!
You people are ***********! I will make sure i go all out to expose your company!
You are a fly by night!
She advised that the Billing department will contact me. Why must they call me again because i sooke to one of them and they confirmed that my account is up to date!!!
Why are you not updating my payments with XDS??? Why am i listed for none payments on clear score! This is affecting my credit score!!
You people are ***********! I will make sure i go all out to expose your company!
You are a fly by night!
MN
Millicent N's update15 Jan 2024, 17:28
Reviewer Update
Hi , i recieved a call on friday from one of your customer service agent Name kashnee ref ***
She advised that the Billing department will contact me. Why must they call me again because i sooke to one of them and they confirmed that my account is up to date!!!
Why are you not updating my payments with XDS??? Why am i listed for none payments on clear score! This is affecting my credit score!!
You people are ***********! I will make sure i go all out to expose your company!
You are a fly by night!
She advised that the Billing department will contact me. Why must they call me again because i sooke to one of them and they confirmed that my account is up to date!!!
Why are you not updating my payments with XDS??? Why am i listed for none payments on clear score! This is affecting my credit score!!
You people are ***********! I will make sure i go all out to expose your company!
You are a fly by night!
MN
Millicent N's updateReviewer Update
17 Jan 2024, 06:12Im still waiting for OnAir to update my details with XDS! Im not able to apply for anything because ive been listed for none payments for 3 ****** months but my account is up to date! I contacted XDS and i was told to log a dispute and wait for 21 days ...does this mean every month i need to log a dispute with XDS because there's no communication between XDS and OnAir??
MN
Millicent N's update17 Jan 2024, 06:12
Reviewer Update
Im still waiting for OnAir to update my details with XDS! Im not able to apply for anything because ive been listed for none payments for 3 ****** months but my account is up to date! I contacted XDS and i was told to log a dispute and wait for 21 days ...does this mean every month i need to log a dispute with XDS because there's no communication between XDS and OnAir??