Don’t get caught out by misrepresentations

Be very careful or better yet, add this company to your cell phone block list. Their agent on more than one occasion during his call with me indicated that their R199 decoder deal includes my current DSTV subscription for 24 months i.e. I would pay R199 per month for 24 months for the decoder and my DSTV subscription and my DSTV subscription would then revert to the normal price at the end of the 24 months. After reviewing their website I saw that this was definitely not the case and that R199 only includes the decoder. After realising that I was mislead, the same evening I sent a mail demanding that the deal be cancelled. I received a call from the company the next morning indicating that the deal will be cancelled based on the reasons I provided in my e-mail, and that I would receive an e-mail confirming this before the end of the day. I am still waiting for this e-mail and for said confirmation. As a result now have to monitor my bank account constantly to make sure that no unauthorised deductions are not being made from my bank account.