Don't care about customer service and they Lie

I am totally dissatisfied with your service.<br> As it stands I have already lodge a complaint at DSTV regarding your service. <br> My complaint is two fold.<br> 1. Your company approached me ? 5 and half months ago could be a little bit more.<br> Your telly-sales person asked me if I would be interested in a Explorer.<br> I responded and explained my current set-up at home. 1x HD PVR connected to a SD PVR giving me,<br> 3x viewing channels and 2x recording channels. My question to her was can I connect the Explorer and the HD PVR together and still achieve the same output as I have.<br> To which she rep**** yes it can.<br> After they did the installation the installer could not get this done.<br> I then logged a formal complaint with DSTV and your help desk.<br> An agent phoned me back and confirmed that they have listened to the conversation and confirmed that this was in fact the case.To which I rep**** I will keep the unit if the give me a settlement amount that is equivalent to the current purchase price of the unit on the market.<br> They where to come back to me, I AM STILL WAITING FOR YOU.<br> 2. 2.1 Second complaint is that I phoned your company on the 23rd of January asking for a settlement amount. Not enough space