DO NOT USE ONAIR FIBRE!!! THEY WILL ROB YOU!!

I REPEAT AND BEG ALL OF YOU TO NOT EVER USE ONAIR. YOU WILL REGRET IT. It has been my biggest regret. I am back again on hello Peter to let you know that while I cancelled my contract with ONAIR FIBRE I was STILL debited R749 even after they discontinued my contract. I have sent multiple emails, I called today and was taken from pillar to post. I waited 15min for someone to assist me and I was "caller number 1" for the 15min with no answer.

In December, I had a fight with them after they had promised to end my contract only to be debited at the end of December. I was then told that the contract would only end at the end of January.

Today, 1 Feb, my fibre was disconnected because my contract with them has ended.... so tell me why R749 left my account on 31 January?? You call and email and NOBODY ANSWERS. I am even thinking of opening a case and also reporting them to my bank as they are now *****ing from me.

I am giving them a day and I will take the necessary steps even if I have to post all over social media. They think they can play with me and I've had enough. IF YOU ARE READING THIS, PLEASE FIND ANOTHER FIBRE PROVIDER, I BEG YOU. What's worse is, another FIBRE company that I want to move to, had to step in in December to help me out because of ONAIRs incompetence. Imagine a competitor stepping in. I hate ONAIR! I will report them very soon.