JK
Jabulile K
1 reviews | Active since Nov 2023
08 Feb 2024, 07:31
Do not take their business
It is strongly advised to steer clear of On air. Their misleading practices and lack of regard for customer satisfaction are concerning. They have a tendency to push unnecessary purchases and fail to ensure accurate billing, leading customers into unwarranted debts. Even after fulfilling payments, their negligence persists, as evidenced by the delay in providing statements. It's imperative to avoid engaging with such a company to prevent unnecessary financial burden and frustration. multichoice should also avoid being in business with them. they always just call and promise you feedback but never come back to you. CAN ON AIR ENSURE THAT MY PROFILE IS CLEAR PLEASE!!!
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Replies (1)OnAir TV's replyOfficial
08 Feb 2024, 11:09Hi Jabulile,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply08 Feb 2024, 11:09
Official
Hi Jabulile,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
