MM
Moyahabo M

1 reviews | Active since Apr 2025

03 Apr 2025, 07:21

Dissatisfied

I cancelled the contract a week after receiving the package. Was asked to pay cancellation fees, which I did. It took them +2 weeks after sending countless messages to them to organise courier services. Then they debited my account after paying cancellation fees. Then they send me a message saying my contract is cancelled & still try to debit my account again....... I won't recommend it to anyone

0
Replies (1)
OnAir TV
OnAir TV's reply03 Apr 2025, 08:25
Official
Hi Moyahabo 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team