Dissatisfied

I am so frustrated with On Air, have an account with them, tried to get a settlement amount from their call center agents, from the 04/08/2023 but I am given different amounts which I cannot understand. Today (18/08/2023) I called and spoke With Omar, the settlement amount is even more that previously. Yet there have been debit orders that went through on my account, to my surprise there is an amount that has not been allocated for. I was also informed that there is a HotSpotter on my account which I never knew about and possibly the payments that went through were for that and not the actual contract i have with On Air. I regret the day I even signed up for this contract. I cannot with to be done with this company... Unhappy customer.