Dishonest Sales People and Poor Service

I got a call from an agent who sold the DSTV explora under false pretence, she told me she was from Multichoice and she wants to upgrade my current DSTV decoder. She reassured me that the will only be one payment of R199 deducted from my account. She added extra options for me without my consent and there was an additional R195 deducted from my account on top of the R199. Additionally Multichoice deducted their normal amount as per usual after she reassured me that would be cancelled.

I then called to complain about the additional payment of R195 and why Multichoice is still deducting from my account. The person responsible for my complaint called me back a week later to notify me that the product was sold under false pretence and the agent was not honest in the sale. I told them that I want all subscriptions cancelled immediately, which they agreed to. OnAir TV agreed to cancel my subscription in April but they still want me to pay the R199. They have not yet come to collect their decoder, they also agreed that they would re-install my old decoder.

After trying to call for the past 2 days to follow up, their phones are off. If you know what's good for you, stay away from these ******.

If there was a way to give them 0.25 of a star rating I would opt for that. ******!!!!