Dishonest debit order practise

<p>I agreed&nbsp;and accepted&nbsp;the SD PVR SWAP special at R99\month for 24 months.</p> <p>&nbsp;</p> <p><br />BUT... instead</p> <p>I have been billed R199\month for June and July and when I queried this issue I was told that it was an error in their system and it would be rectified in the next billing period (July) and that I would be credited the R100.</p> <p>&nbsp;</p> <p><br />Guess what... still being billed R199\month (July) and still no credit for June.</p> <p>&nbsp;</p> <p><br />I have emailed ********** and ********** per their support and was told via email (a week later) that they would get back to me... still waiting.</p> <p>&nbsp;</p> <p><br />How can companies get away with this kind of dishonesty and when phoning the various departments you get very little help, only to be told that they will deal with this. There is no communication except via the support agents who appear to be a 'front' only.</p> <p>&nbsp;</p> <p><br />There is some serious intervention needed into the way this company deals with consumers.</p> <p>&nbsp;</p>