MN
Meryl N
1 reviews | Active since Mar 2024
01 Mar 2024, 21:11
Disgusting service from On Air TV
Don't ever even contemplate doing business with On Air. My contract term is finished and they are still taking money from me via debit order and have added a further R89 a month for value added services that I have never requested. Further to that my credit score has been compromised due to them saying that I missed a payment which is not the case. Debit order has been taken for the full contract period. I see that I am one of many that are being ****med. As if we have time to sort out problems emanating from this company. Rather do an honest days work the proper way to make money and stop this BS.
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
04 Mar 2024, 08:36Good Day Meryl
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply04 Mar 2024, 08:36
Official
Good Day Meryl
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
MN
Meryl N's updateReviewer Update
05 Mar 2024, 07:24Not contacted by On Air yet but plenty sms and emails telling me that I have missed payments and my credit score will be affected. I see all the complaints on Hello Peter are the same. This is the modus operandi of OnAir to **** people. Please don't ever get involved with this company.
MN
Meryl N's update05 Mar 2024, 07:24
Reviewer Update
Not contacted by On Air yet but plenty sms and emails telling me that I have missed payments and my credit score will be affected. I see all the complaints on Hello Peter are the same. This is the modus operandi of OnAir to **** people. Please don't ever get involved with this company.
OnAir TV's replyOfficial
05 Mar 2024, 08:35Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.
OnAir TV's reply05 Mar 2024, 08:35
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
We will be in contact soonest.
We will be in contact soonest.