BD
Blessing D

1 reviews | Active since Mar 2024

04 Jul 2024, 17:19

Disgruntled family

o whom it may concern My aunt took up one of your offers to get the dstv explorer for the family. However, she was called continuously and was taken advantage of by your sales representitives who had her take additional benefits she did not concent to. We called your customer care centre and were transferred to the "billing cancellation" department and we were put on hold for more than 30 minutes. We then pressed one for a callback. To date, NOBODY has called. Please attend to this issue as we have already reported to Hellow Peter and we are prepared to take things to your ombudsman RegardsNtepe family on behalf of Nthabiseng NtepeContact us on *** or***

0
Replies (1)
OnAir TV
OnAir TV's reply04 Jul 2024, 17:22
Official
Good Day Blessing 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team