Disgraceful service

<p>I was conned (embarrasingly so) by an online sales person into buying an explora package. (On air cost = R99 permonths for 24 months WITH a required trade in - DSTV cost without trade in R89 per month)</p> <p>Explora arrived and EVENTUALLY was contacted by installing agent. Installing agent says he cannot install as my trade in unit is "the wrong coluor"</p> <p>Best is - I call ONAIR to try to get assistance and the agent puts down the phone on me because I am speaking too loudly. She then REFUSES to put me theough to supervisor.</p> <p>I have never ever experienced such astonishingly poor service</p>