DT
Didi T

1 reviews | Active since Nov 2020

13 Sept 2022, 19:50

Delay in extracting my statement of account

This company tells me it will take 3 to 7 days for them to extract my statement of account from the day I open account with them and when I call them I hold for an hour, poor service, I regret doing business with them

0
Replies (2)
OnAir TV
OnAir TV's reply14 Sept 2022, 08:36
Official
Good Morning Dipou, 

We apologize event that you have experienced with us. 

Your query will be escalated to our Billing department, thereafter a friendly consultant will be in contact with you, 

Kind Regards, 
OnAir TV
DT
Didi T's update14 Sept 2022, 11:41
Reviewer Update
You have been debiting my account since I open the account with you, how do I get to owe you, my bank statement shows you did get your money via the debit order