IS
Itumeleng S

1 reviews | Active since Dec 2014

01 Aug 2022, 09:06

Default on my name

On Air Tv delivered a decoder to me and i was not happy with it returned it before opening the box..... paid the R150 that needs to be paid.... its been almost a year now and i have a default account on my credit profile...... This is ****ed up and nonsense..... I demand a letter of apology and this default must be removed from my name.

0
Replies (1)
OnAir TV
OnAir TV's reply04 Aug 2022, 08:15
Official
Good Morning Itumeleng, 

We sincerely apologize for any inconvenience or unpleasantness we may have caused. 

Your query will be escalated to the Billing department - we will attempt to send you the documents which you require. 
We will send your details to the Credit Bureau Association and request a removal for this specific product. 

Kind Regards, 
OnAir TV