IS
Itumeleng S
1 reviews | Active since Dec 2014
01 Aug 2022, 09:06
Default on my name
On Air Tv delivered a decoder to me and i was not happy with it returned it before opening the box..... paid the R150 that needs to be paid.... its been almost a year now and i have a default account on my credit profile...... This is ****ed up and nonsense..... I demand a letter of apology and this default must be removed from my name.
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Replies (1)OnAir TV's replyOfficial
04 Aug 2022, 08:15Good Morning Itumeleng,
We sincerely apologize for any inconvenience or unpleasantness we may have caused.
Your query will be escalated to the Billing department - we will attempt to send you the documents which you require.
We will send your details to the Credit Bureau Association and request a removal for this specific product.
Kind Regards,
OnAir TV
We sincerely apologize for any inconvenience or unpleasantness we may have caused.
Your query will be escalated to the Billing department - we will attempt to send you the documents which you require.
We will send your details to the Credit Bureau Association and request a removal for this specific product.
Kind Regards,
OnAir TV
OnAir TV's reply04 Aug 2022, 08:15
Official
Good Morning Itumeleng,
We sincerely apologize for any inconvenience or unpleasantness we may have caused.
Your query will be escalated to the Billing department - we will attempt to send you the documents which you require.
We will send your details to the Credit Bureau Association and request a removal for this specific product.
Kind Regards,
OnAir TV
We sincerely apologize for any inconvenience or unpleasantness we may have caused.
Your query will be escalated to the Billing department - we will attempt to send you the documents which you require.
We will send your details to the Credit Bureau Association and request a removal for this specific product.
Kind Regards,
OnAir TV
