1 reviews | Active since May 2025
De*****ed by OnAir TV
My mother opened an account with this company during March of this year.
They have been deducting money from her account since the 31st of that month to date. The trouble with that being, they have provided no services.
About three times, not counting 5 minutes ago when they dropped the phone in my ear, I have called to ask for assistance in that regard.
During their service calls they ask for the account holder to get on the line for security purposes. That was understandable the first time around, until they sent us bogus installer numbers to call. I called again, and once more they requested for the account holder. I obliged and my mother confirmed that I speak on her behalf. Once again they provided no assistance that led to our receiving contact or installation from a service provider designated by this company. I asked to receive a call back from the supervisor after I was told that they had no idea when an installer would be by to connect us. This was likely in April and we still have received no assistance. Yet they will be deducting monthly service fees tomorrow. Again.
We want back pay for the moths we did not receive service and we implore folks to steer clear of this company.
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
You need to give us our money back, cancel my mother's account and stop de*****ing people. I see other complaints very similar to mine on this platform, about you.
I will be going to social media about my story and sharing screedshots of everyone else's cries you clearly feel no worry about.
You are disrespectful.
You need to give us our money back, cancel my mother's account and stop de*****ing people. I see other complaints very similar to mine on this platform, about you.
I will be going to social media about my story and sharing screedshots of everyone else's cries you clearly feel no worry about.
You are disrespectful.
It has been three days and we have not received word from you.
You have been syphonin money from my mother's account, for four months, for absolutely no services rendered.
We want a refund. We want to void your contract with my mother.
It has been three days and we have not received word from you.
You have been syphonin money from my mother's account, for four months, for absolutely no services rendered.
We want a refund. We want to void your contract with my mother.
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team