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Sonja N
1 reviews | Active since Mar 2021
21 Nov 2025, 10:26
******** deductions by OnAir TV
I was promised on Monday 17/11 that somebody will phone me regarding my complaint ticket [#***] as to the bad service of Padmani Kandhan. Today is the 21st and I received no call, no response, no joy regarding the ******** deductions from my account. Hannelie Wickham
Helpful (0)
Replies (5)0
Replies (5)
OnAir TV's replyOfficial
21 Nov 2025, 12:39Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply21 Nov 2025, 12:39
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
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Sonja N's updateReviewer Update
21 Nov 2025, 12:48At this stage, the above is not sufficient. It seems as if it is AI answering the query and that is where it stays!!
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Sonja N's update21 Nov 2025, 12:48
Reviewer Update
At this stage, the above is not sufficient. It seems as if it is AI answering the query and that is where it stays!!
OnAir TV's replyOfficial
21 Nov 2025, 13:34Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply21 Nov 2025, 13:34
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
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Sonja N's updateReviewer Update
21 Nov 2025, 13:41EXACTLY!!!!!!!!!!!!!!
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Sonja N's update21 Nov 2025, 13:41
Reviewer Update
EXACTLY!!!!!!!!!!!!!!
OnAir TV's replyOfficial
24 Nov 2025, 09:03My apologies will assist at the soonest
OnAir TV's reply24 Nov 2025, 09:03
Official
My apologies will assist at the soonest