VM
Veronica M
1 reviews | Active since Apr 2022
18 Sept 2023, 15:48
******** DEDUCTION
They offered me a decoder and I accepted and offered me wifi and I declined because I have uncapped wifi and fibre installations on the way. The lady kept on asking if I don't want wifi. They deducted for the wifi. I enquired and they never responded. They called and asked about cancelations and I told them I didn't cancel but the lady entered me into a second contract without my consent and they deducted without my authorisation. This is ********. They law must take it's cause before they rob millions of people. They are even training their staff to be ******
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Replies (1)OnAir TV's replyOfficial
18 Sept 2023, 16:02Hi Veronica ,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
OnAir TV's reply18 Sept 2023, 16:02
Official
Hi Veronica ,
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards
OnAir TV Team
