VM
Veronica M

1 reviews | Active since Apr 2022

18 Sept 2023, 15:48

******** DEDUCTION

They offered me a decoder and I accepted and offered me wifi and I declined because I have uncapped wifi and fibre installations on the way. The lady kept on asking if I don't want wifi. They deducted for the wifi. I enquired and they never responded. They called and asked about cancelations and I told them I didn't cancel but the lady entered me into a second contract without my consent and they deducted without my authorisation. This is ********. They law must take it's cause before they rob millions of people. They are even training their staff to be ******

0
Replies (1)
OnAir TV
OnAir TV's reply18 Sept 2023, 16:02
Official
Hi Veronica ,


Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards
OnAir TV Team