DECEPTION

Chanaaz employee nr 7630 sells me an explora.My condition for the sale is that the voucher would cover connecting my tv in the house to my sisters tv in the flat at on the same property,she expressly confirms several times the voucher will cover this!13 Feb I receive my explora. Installer referred to me via sms informs me they do not cover the quattro lnb that will cost me R500 extra? The voucher states a quattro lnb is included?I phone Onair and speak to Michelle who refers another installer who then informs me the quattro lnb is included but I will have to pay R 500 to connect the 2nd television? I phone Onair AGAIN speak to Nadia who says they dont cover the 2nd tv, I refer her to my conversation with Chanaaz,she will get back to me in 48hrs as they will listen to the recording between myself and Chanaaz, I tell Nadia I am not willing to wait 48hrs! Phone them AGAIN as 48hrs has passed, speak to Michelle who says I must wait 3days(72hrs) for feedback!!! ON AIR COME AND FETCH YOUR EXPLORA WHICH YOU SOLD TO ME UNDER FALSE PRETENSES!! I WILL PAY NO CANCELLATION FEE WHATSOEVER! DELETE MY BANK DETAILS OFF YOUR SYSTEM AND SEND ME CONFIRMATION OF THIS WITHIN 24HOURS!!!