NM
Nomphelo M

1 reviews | Active since Jan 2014

15 Jan 2026, 07:49

Debiting my account even though contract ended

I had a contract with OnAir which ended a long time ago however they kept debiting till today they are still debiting. Communicated with them several times that the contract ended so they need to stop debiting. That was in October 2025 to day they still debiting. I send emails evwry month and every month they assure me that debit order has been stopped but come payday they debit

I am so sick of OnAir, I will never in my life enter into a contract with them, they are so *********** aand ********. This is such an inconvinience, I hate this 😡.

I have been communicating with Naomi for my refunds each month and she has been so helpful with my refunds but its the debit order that is not stopped.

0
Replies (1)
OnAir TV
OnAir TV's reply15 Jan 2026, 14:16
Official
Good Day Nomphelo 

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team