Debited my account without my knowledge.

On the 10th of June l received a call from on Air tv agent selling a TV decoder.. Was informed am going to pay R259 for the decoder that including dstv, Netflix showmax, YouTube music etc with that amount. There is no need to pay extra amount because everything is included on that package.On the 13th l received decoder only to find when l called multi choice company to assist for connection made me aware that am gonna pay extra money to view the channels.

I immediately called and lodge a complain to on airtv that am no longer interested taking a decoder because they did not provide me with the correct information.

I even sent them an emails saying they must cancel the deal because am no longer interested, they can send their driver to fetch it and they agreed.

Today am surprised when my account was debited R224 for extra lifestyle which l wasn't even aware of that and again they charged me R259 decoder that l haven't even used.