1 reviews | Active since Mar 2025
Debit order still running after 24 months!
Looki g at all the egative comments and experiences I just want to add mine too.... Got a call from a very smooth convincing call centre lady who also.initilly made me believe the dstv subscription is included in the monthly debit order....anyway just sounded to good to be true but I went for it as we were in the marker for a new decoder...all well and decoder arrived with a day or two.. Only to find out layer on no no the dstv subscription not included in the deal of 24 months at R199 per month. All well till last December as month 24.....both Jan and Feb months debit order still runs but because I never planned for it, it bounced with Absa charging a fee of R105 everything.....I tried calling them several times, sent e-mail and whatsapp messages.....reply only via e-mal saying they attending to my enquiry(this was in January this year)... My advice to everyone is sadly rather go to Multichoice direct or even PeP Stores and buy direct.....the only time you have contact with OnAirTv is the day the saleslady bamboozle you into agreeing to this wonderful 2 year subscription service via a debit order that runs forever after your 2 year period. I was told it will automatically stop.after 24 months.... anyone reading this try to call them now or anytime and see if anyone answers except an Amercian accent auto answering voice messahe system...no people please rather stay away from this company as no afterwards service and communication (almost like another T...lk..m !!).
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
