Debit order cancelled Nov 2016 - still being deducted - no feedback from service provider

<p>Extremely Poor service - I have cancelled my entertainment bundle debit order with Onair tv in November 2016 - they are still deducting it (twice per month) every month. I phone and contact them every single month whereby they either give me the poor excuse that they are off line and will correct it or that they have corrected it BUT still it goes off my account. They deduct the amount of R129 twice per month(Total R260 per month) and I have NOT SIGNED UP FOR THIS entertainment bundle. They never call back and they owe me a refund for the deductions. </p>