******** debit

I had a 24 months contract with On Air TV, for a DStv decoder which expired on June 2025. They called and proposed a new deal which I declined. I unfortunately found out that they ra another unauthorized debit on 05 July. I stopped all further debits at my bank, and requested a reversal on the debit. The bank said they have no authority to do a reversal. I communicated with On Air via their provided WhatsApp. I have as yet not received any confirmation of my complaint nor any update on the matter. Please help me get my funds back from On Air's ******** debit, thanks, T. C. Mutsharini.