TP
Terri-lee Pullian

1 reviews | Active since Dec 2018

17 Mar 2025, 09:24

Daylight *******

This is now the 4th or or 5th time I’m complaining about your bad service I’ve been waiting for my refund from February of r280 which was told to me in end February il be getting it within 14days still today nothing the worse part is you guys call me to ask me how I’m enjoying my new sim that I recieved with the ultra explora yet I cancelled everything in January and then I was told it takes a month to show cancelled and now it’s been 2 and half months what do you guys do in the billing a collections department because I spoke to Padmani and she asked my bank details last Monday but still no money do use know what use are doing or is all this just a game.im tired and irritated by ONAIR GET DONE PLEASE HONESTLY NO ONE SHOULD HAVE ACCOUNTS WITH USE

0
Replies (1)
OnAir TV
OnAir TV's reply17 Mar 2025, 14:31
Official
Hi Terri-lee 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team