SN
Sithembiso N

1 reviews | Active since Nov 2025

06 Feb 2026, 08:37

Credit Bureau status update

The account was settled and closed, but they refuse to update the status of the account on Experian (credit bureau). The account still shows as in areas and has been denting my credit score every month.

0
Replies (1)
OnAir TV
OnAir TV's reply09 Feb 2026, 11:13
Official
Hi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team