NK
Nompumelelo K

1 reviews | Active since Jun 2022

22 Dec 2023, 09:54

Credit bureau incorrectly updated by Onair Tv

I took out a contract with Onair Tv in June23, I have paid all my monthly payments but they have listed my account to credit bureau as unpaid for all the months. I have phoned them to query this and all I get is that I must send a query to their billing department. My credit score has dropped since i took out this contract, i regret ever doing business with them. I have now decided to just settle this account and cut all ties with this business because I am frustrated!!

STAY AWAY FROM ONAIR TV IF YOU CARE ABOUT YOUR CREDIT SCORE!!!

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Replies (1)
OnAir TV
OnAir TV's reply22 Dec 2023, 10:13
Official
Hi Nompumelelo

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team